Legal · Version 2026-11

Terms of service

Last updated 13 November 2026. বাংলায় পড়ুন

1. Who we are

NagarData ("we") is a data service run by NagarLab. Paid plans are sold in Bangladesh by (trade licence , BIN ). Full details are on the business information page.

2. Your account

  • Give a real name and an email address you control. Keep your password and API keys secret; you are responsible for use of your account and keys.
  • You must be at least 18, or have a parent's or guardian's permission.
  • You may delete your account at any time from the account page.

3. Plans, prices and payment

  • Prices are shown in Bangladeshi taka, including VAT where it applies. The price you see at checkout is the price you pay.
  • Payment is taken by SSLCommerz (bKash, Nagad, Rocket, cards, net banking). We never see your card or wallet PIN.
  • Plans do not renew automatically. Before a period ends we email an invoice; your plan continues only if you pay it. If you do not, full access continues for a short grace period and the account then moves to the Free plan.
  • New accounts may receive a free Pro trial of 7 days. It ends by itself and costs nothing.
  • Discounts for students, journalists and non-profits are given by code on request.
  • Business plans and custom data are invoiced on the terms of the written quote.

4. Cancellation and refunds

See the refund and cancellation policy. In short: a full refund if you ask within 7 days of your first payment for a plan, and refunds paid back to the same payment method.

5. How you may use the data

The data on NagarData comes from public bodies and other sources named on each dataset page. Each source keeps its own rights. Within those rights, and while your plan is active, we grant you a non-exclusive licence to:

  • use the data for your own analysis, research, reporting and business decisions;
  • publish charts, tables, findings and reasonable extracts, with attribution to the original source and to NagarData (see "Cite this" on each dataset page);
  • use the API inside your own products, within your plan's limits.

You may not:

  • resell or redistribute the data in bulk, or offer it as a competing database or API;
  • share your account or API key outside your team or plan seats, or get around plan limits;
  • scrape the website instead of using the API, or overload the service;
  • suggest that a source body or NagarData endorses your work.

Datasets published under an open licence (shown on the dataset page) may also be used on that licence's terms.

6. Sources and accuracy

  • NagarData is independent. It is not affiliated with, or endorsed by, the Trading Corporation of Bangladesh, the Department of Agricultural Marketing, the Bangladesh Bureau of Statistics, the World Food Programme or any other source.
  • We copy figures as published, keep their units, and mark values that look wrong as provisional. We do not invent missing values. Sources can be late, change their methods or publish mistakes, and so can we. Check figures against the original source before high-stakes decisions.
  • Data is provided "as is". We do not guarantee that it is complete, correct or available at any given time.

7. Limits of liability

To the extent the law allows, we are not liable for indirect or consequential loss, lost profit or decisions made using the data. Our total liability for any claim is limited to what you paid us in the 12 months before it. Nothing in these terms limits rights you have as a consumer under the Consumer Rights Protection Act 2009 or other law that cannot be excluded.

8. Suspension

We may suspend accounts or keys that break these terms or put the service at risk. Where possible we warn you first and explain why.

9. Complaints

Use the help and complaints page. We reply within 72 hours. You can also contact the Directorate of National Consumer Rights Protection (hotline 16121).

10. Law and courts

These terms are governed by the laws of Bangladesh. Courts in Dhaka have jurisdiction, without removing any right you have to bring a claim where you live.

11. Changes

We may update these terms. For changes that affect paid plans we email you at least 14 days before they apply. The version and date are shown at the top of this page.

12. Contact

· Help and complaints